T E R M S & C O N D I T I O N S
If you believe your delivery is faulty, damaged or not what you ordered, please notify us via phone or email on firstname.lastname@example.org within 7 days of receiving your order.
At our discretion we will provide you with a replacement or refund depending on the nature of the enquiry. We will require additional documentation, such as photos, for any products reported as damaged when received. Any faulty items must be returned to us.
Please be advised that we do not refund or exchange for change of mind.
Your privacy is very important to us, we may collect information from you when you visit this website if you voluntarily fill out one of our forms, or communicate with us via email.
We may use collected information for the following purposes: to provide services, for identification or to make contact with you regarding your enquiry/order. Your information is not shared with other organisations, except to provide products or services, ie. shipping & courier companies.
We may alter this policy from time to time. If you have any questions regarding our policy, please contact us.